Click & Collect

We’re open 7 days a week from 10:00am to 5:00pm — please pop in during these hours to collect your order. How long does it take?. Most in-stock items are ready within 3 hours. Bulky furniture items can take up to 2 business days to prepare. If any it

How Do I Know My Order Is Ready?

You’ll receive a Click & Collect confirmation email once your order has been prepared and is ready for collection. Please wait for this confirmation before coming to the store, as arriving earlier may result in your order not being ready. If you have

How Soon Can I Collect My Order?

Click & Collect orders require up to 3 hours to be prepared once your order has been placed. You’ll receive a confirmation email when your order is ready for collection. Please wait for this email before coming to the store, as arriving earlier may r

Can Someone Else Collect My Order?

If you’re unable to collect your order, someone else may collect it on your behalf. Please email [email protected] before collection with your order number and the full name of the person collecting. The nominated person must bring:. Th

What Happens If My Click & Collect Items Are Unavailable?

All Click & Collect orders are subject to stock availability. While we aim to have your items ready within the estimated timeframe, there may be rare occasions where an item becomes unavailable. If this happens, our team will contact you promptly to